Shipping policy

At Cmatrend, we strive to provide a seamless shopping experience. Below you will find our standardized shipping rates and return procedures.

1. Shipping Policy

We offer tiered shipping rates based on your order value to ensure you get the best deal on delivery.

Order Value Shipping Charges
Rs. 1 — Rs. 4,999 Rs. 200 (Standard)
Rs. 5,000 — Rs. 9,999 Rs. 100 (Reduced)
Rs. 10,000 and above FREE Delivery

  • Delivery Time: Most orders arrive within 2-4 working days.

  • Tracking: Once your order is dispatched, you will receive a notification to track your package.

2. Returns

You have the liberty to return a product if it is defective or not exactly what you ordered. To ensure your return is accepted, please meet the following criteria:

  • Condition: The item must be unused and in the same condition that you received it.

  • Packaging: The item must be in its original, undamaged packaging.

  • Proof of Purchase: You must provide the receipt or proof of purchase.

3. Refunds

Upon receiving your returned item, we will perform a standard inspection and notify you of the status.

  • Approval: If your return is approved, we will initiate a refund to your original method of payment (e.g., credit card).

  • Timeline: The credit will appear in your account within a certain number of days, depending on your card issuer’s or bank's specific policies.

4. Shipping Costs for Returns

  • Responsibility: You will be responsible for paying for your own shipping costs for returning your item.

  • Non-Refundable: Shipping costs from the original order are non-refundable.

5. Contact Us

If you have any questions regarding your shipment or how to return an item, our team is here to help:

Email: info@cmatrend.com

Support Hours: Mon-Fri, 9 AM - 6 PM

Would you like me to combine all three of these policies (Privacy, Refund, and Shipping) into one master document for your website?